{"id":8216,"date":"2022-03-04T11:11:13","date_gmt":"2022-03-04T10:11:13","guid":{"rendered":"https:\/\/mobivery.com\/privacy-policy\/"},"modified":"2025-12-23T14:05:27","modified_gmt":"2025-12-23T13:05:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mobivery.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t
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Privacy policy<\/strong><\/h1>\nYour privacy is important to our company. This privacy policy explains what we use, how we keep, transfer and safeguard the personal data of our customers and the people who visit our website, indicating who we are and why we have a legitimate interest to use those data.\n\nWHO ARE WE <\/b>This website belongs to MOBIVERY (NUNSYS, S.A.). And we treat your data as a data controller, that is, we take care of collecting, treating and protecting your data. Read more<\/a>\n\nWHAT DO WE USE YOUR DATA FOR <\/b>We will use your data to answer your queries made through our contact forms and to inform you about our services. Read more<\/a>\n\nHOW LONG WE KEEP YOUR DATA <\/b>We process your data for the time strictly necessary to fulfill the corresponding purpose. Read more<\/a>\n\nWHY WE USE YOUR DATA <\/b>We are entitled to using your data to answer your queries. When your request is related to the exercise of your rights we have a legitimate interest to respond a legal obligation. Read more<\/a>\n\nWHO WE SHARE YOUR DATA WITH <\/b>We will not share your data with anyone, out cases stipulated by law. Read more<\/a>\n\nYOUR RIGHTS <\/b>You have the right to access, rectify or delete your personal data. You also have the right to limit the processing of your data, to revoke the consent granted and right to the portability of your data in certain cases. Read more<\/a>\n\nSECURITY COMMITMENT <\/b>We promise to ensure your data. Read more<\/a>\n\nWe encourage you to read our full privacy policy and use of cookies<\/a> to understand in detail how we use your personal data and the rights over your data.\n

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1. INFORMATION ABOUT THE CONTROLLER OF YOUR DATA<\/b><\/h3>\nName: MOBIVERY (NUNSYS, S.A.).\n\nNIF: A97929566\n\nAddress: Calle Gustave Eiffel 3 – Parque Tecnol\u00f3gico, 46980 Paterna (Valencia).<\/a>\n\nEmail: info@mobivery.com\n\nWebsite: www.mobivery.com\n\nThis means that MOBIVERY is responsible for processing and protecting your personal data.\n

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2. PURPOSE OF DATA PROCESSING<\/b><\/h3>\nWe process your personal data to respond to the following purposes:\n\n1.- Attend to the requests<\/b> you make through our contact forms or corporate contacts, for this we will only process the personal data that are strictly necessary.\n\n2.- Marketing<\/b>: if you subscribe to our newsletter, we will process your personal data to inform you about new products, services, promotions and invitations to events<\/b> that may be of your interest using any of the physical and electronic ways currently available and those that may arise in the future.\n\n3.- Analysis of usability and quality<\/b>. We will treat your browsing data for analytical and statistical purposes to understand the way users interact with our website and thus be able to introduce improvements in it.\u00a0 Google Analytics does not show any personal data in the statistical\n<\/a>\nreports and we have anonymized the IP so that it is not stored on Google\u2019s servers.We inform you that there are not automated decisions including profiling and we do not collect this type of data for advertising purposes.\n

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3. HOW LONG WE WILL KEEP YOUR DATA<\/b><\/h3>\n1.- Customer contact<\/b>: for the time necessary to reply to your request.\n\n2.- Marketing<\/b>: regarding the purpose of informing you about new products, services, promotions and invitations that may be of interest, the data will be kept as long as you do not exercise your right of deletion.\n\n3.- Analysis of usability and quality: <\/b>we keep anonymous user data for 50 months. We do not restore the data with the start of a new session, so the data associated with the user ID will be automatically deleted after the retention period mentioned.\n<\/a>\nRegardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will keep them later stored and protected for the time during which liability may arise for their processing, in compliance with the current legislation. Once each of the potential actions is prescribed we will proceed to delete the personal data.\n

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4. LEGITIMATE GROUNDS TO PROCESS DATA<\/b><\/h3>\nThe lawful basis that allows us to process your personal data also depends on the purpose for which we treat them:\n\n1.- Development, fulfillment and execution of the service contract:<\/b> the legal basis for the processing of personal data is the contractual relationship that links us with our clients.\n\n2.- Customer contact<\/b>: we have a legitimate interest to answer the requests raised by you through the different contact channels. When your query is related to the exercise of the rights on which we inform you below, the lawful basis to process your data is for compliance with our legal obligations.\n\n3.- Analysis of usability and quality: <\/b>We have a legitimate interest to analyze the usability of our website and the degree of user satisfaction since we understand that the processing of these data is also beneficial for you because the purpose is to improve the user experience and to offer a higher quality service.\n\n4.- Marketing<\/b>: the legal ground to process your data for marketing purposes is the consent that you give us. For example when you subscribe to our newsletter, you accept receiving information through multiple channels.\n<\/a>\nThe hiring by the client of any service offered by the data processor, through whatever channel ;\u00a0 the granting of consent to receive information about new services, invitations to participate in events; or ask the data processor about the data treatment, through the existing ways of contact, any request or query, implies that the user declares to have read and expressly accepted this Privacy Policy, and grants his unequivocal and express consent to the processing of his data according to the indicated purposes.\n

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5. DO WE SHARE YOUR DATA WITH THIRD PARTIES?<\/b><\/h3>\nWe do not give access to your personal data to third parties.<\/b>\n\n<\/a>In any case, the data will be transferred to the public administration in accordance with the law; to the courts of justice that require them.\n\nOther international transfers of your data are not expected.\n

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6. WHAT YOUR RIGHTS ARE<\/b><\/h3>\nWe promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them by writing us an email to dpo@nunsys.com,\u00a0informing us about the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.\n\nIn particular, regardless of the purpose or legal basis under which we process your data, you have the right to:\n